Delivery

All orders are processed within 24-48 hours. Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.

Free delivery in Australia
The shipping within Australia is free of charge. The approximately delivery time is 1-3 working days. All deliveries are made during office hours by Australian Post and will require a signature. Please ensure your delivery address is attended and provide a business address where possible, or such other address where someone will be able to sign for the delivery between 9am and 5pm. In Sydney you also have the option of pickup at our Rozelle office if this is more convenient for you.

Tracking your order
Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at http://auspost.com.au/track/

International delivery
We are happy to deliver world wide. If you can’t find your country of delivery in the drop-down menu in the Billing & Shipping section, please contact Customer Service with your request. The international delivery is 5-8 working days. You will be notified of the shipping costs when you complete the checkout process as the costs are based on the cubic size and weight of the order as well as the location of delivery.

We use DHL’s international express service for shipping outside of Australia. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at http://www.dhl.com.au/en/express/tracking.html